ABOUT CUSTOMER24HRSUPPORT Independent Service Platform Built on Practical Experience

customer24hrsupport operates as an independent third-party service platform that connects users with technicians for inspection, repair, and maintenance of home appliances.

Founder

Badal Kumar

Founder & Operations Lead
Experience: 6+ Years
Role: Service Operations

Badal Kumar manages service coordination and operational processes. His experience includes field-level appliance repair workflows, technician coordination, and quality monitoring across multiple service locations.

Our Objective

To provide a transparent and accessible platform for independent kitchen appliance service assistance across Delhi NCR.

Our Approach

Focus on clear communication, inspection-based service, and practical solutions without brand authorization claims.

Our Principles

Transparency, service clarity, and responsible third-party assistance.

Independent Technicians

Services are carried out by individual technicians with practical experience in kitchen appliances such as chimneys, hobs, and gas stoves.

Third-Party Service Partners

customer24hrsupport works with third-party service partners to improve technician availability and location coverage.

Independent Service Disclaimer

We are not an authorized service center of any brand. All services are provided independently for out-of-warranty appliances only.

4,000+

Service Requests Handled

10+

Field Technicians

5+

Service Locations

5+

Years of Operations

Our Journey

2018

Initial involvement in local appliance repair coordination.

2020

Expansion with independent field technicians.

2022

Collaboration with third-party service partners.

2024

Handling service requests across multiple cities.